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According to standard UNI 11697:2017
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According to standard ISO/IEC 17024:2012
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According to standard ISO/IEC 17024:2012
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According to standard UNI 11506:2017
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According to the ITIL Foundation
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FINNISH SUPERVISORY AUTHORITY: Administrative fine imposed on business directory operator for infringements of the right to obtain call recordings

The Office of the Data Protection Ombudsman’s Sanctions Board has imposed an administrative fine of 23,000 euros on Suomen Yritysrekisteri, a business directory operator. The company had not provided telephone call recordings to individuals who had asked for them in accordance with data protection legislation. Furthermore, the company had failed to comply with the Deputy Data Protection Ombudsman’s prior order to bring their operations into compliance with the law. The Office of the Data Protection Ombudsman investigated the operations of…

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ITALIAN SUPERVISORY AUTHORITY: Data retention, the Italian DPA asks for reform

The Italian Personal Data Protection Authority has sent a report to the Parliament and to the Government with which is asking to assess the opportunity of a reform of the discipline of the phone traffic and telematic data storage for justice. The mentioned purpose by the Authority was necessary after the Judgement of the European Court of Justice of the last 2nd of March (Judgement C-746/18). This judgement develops and precises an already consolidate address, since the Judgement of the…

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DANISH SUPERVISORY AUTHORITY: registration of phone calls by the Danish Business Authority

The Danish Data Protection Authority has taken a decision in a case in which a citizen has complained that the Danish Enterprise Authority registered a phone conversation between him and the Agency without have been previously given the consent. During the proceeding has arise that since the 1st of January 2018 the Danish Enterprise Authority has registered all the incoming phone calls from the customer center of the Agency. The registration was carried out in order to have the documentation…

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DANISH SUPERVISORY AUTHORITY: telephone call registered by the regional healthcare wards.

A woman has complained that her telephone calls with the emergency room have been registered and that the E.R. has rejected the possibility to delete them. The Danish Data Protection Agency has thought that the medical service could register telephone calls, but, generally speaking, that the E.R. has stored for too long those conversations. On this base, the Danish Data Protection Agency has expressed serious criticisms about the E.R. service for having stored the telephone conversations for a period of…

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