The Agency has published a series of recommendations for managers, developers and owner of personal data on the usage of messages app, in compliance with personal data protection legislation.
Recommendation are trying to clarify some concepts connected to the information managed by apps, consequences connected to their usage and moods with which people can protect their privacy.
The document formulates recommendations for data controllers who want to communicate with people by this type of apps, indicating that this communications shall be carried out in the ambit of obligations connected to the proactive responsibility, by considering also the possibility to use channel which minimize the potential negative impacts on people.
From the other part, it is recommended to who is projecting those app to take into account the need to incorporate privacy by design and by default measures; and that they assess their role compared to managed information.
Aplicaciones mensajería recomendaciones