Legislative Decree No. 82 of 7 March 2005, known as the Digital Administration Code (CAD), is an Italian law governing the use of information and communication technologies in public administrations. The CAD aims to improve the efficiency, transparency and accessibility of digital public services.

The CAD implementation advice service is designed to help public administrations and organisations comply with this legislation by implementing effective and secure digital solutions.

Objectives

1. Regulatory Compliance: Ensure that the entity or organisation complies with all the provisions of the CAD.
2. Process Digitisation: Promote the adoption of digital processes to improve the efficiency and accessibility of services.
3. Transparency and Accessibility: Ensure that digital services are transparent, accessible and user-friendly.
4. Information Security:Implement security measures to protect digitally processed data and information.
5. Risk Reduction: Minimise the legal and operational risks associated with the digital management of administrative processes.

Modalities

1. Preliminary Assessment:
   • Valutazione delle Pratiche Correnti: Assessment of Current Practices: Analysis of current digital practices and administrative processes to identify areas of non-compliance with the CAD.
   • Mapping of Relevant Norms: Identification of the specific CAD provisions applicable to the organisation.
2. Development of Policies and Procedures:
   • Updating of Corporate Policies: Review and updating of internal policies to comply with CAD provisions.
   • Development of Operational Procedures: Implementation of operational procedures to ensure continued compliance with CAD.
3. Implementation of Digital Solutions:
   • Process Digitisation: Support in the digitisation of administrative processes, including document management, digital signature and digital preservation.
   • Digital Service Platforms: Implementation of digital platforms for the delivery of public services in a transparent and accessible manner.
4. Training and Awareness Raising:
   • Training Programmes: Design and implementation of training programmes for staff on CAD provisions and digital best practices.
   • Awareness Raising Campaigns: Internal campaigns to raise staff awareness of the importance of regulatory compliance and the benefits of digitisation.
5. Cybersecurity:
   • Security Measures: Implementation of IT security measures to protect digitally processed data and information.
   • Threat Management: Development of cyber threat and data breach management plans.
6. Monitoring and Auditing:
   • Periodic Audits: Conducting periodic audits to verify ongoing compliance with CAD and identify any areas for improvement.
   • Continuous Policy Update: Continuous review and update of company policies according to regulatory changes and industry best practices.

Benefits

• Regulatory Compliance: Ensure that the organisation complies with all CAD provisions, reducing the risk of sanctions.
• Process Digitisation: Improve the efficiency and accessibility of services through the digitisation of administrative processes.
• Transparency and Accessibility: Promoting transparency and accessibility of digital services, improving the user experience.
• Cybersecurity: Protect digitally processed data and information through the implementation of effective security measures.
• Risk Reduction: Minimising the legal and operational risks associated with the digital management of administrative processesi.

Tools used

• Compliance Management Software: Tools for monitoring and managing CAD compliance.
• Digital Platforms: Tools for digitising administrative processes and delivering digital services.
• Documentation: Procedures and records for the management of compliance activities.
• Training Platforms: Online tools and teaching materials for staff training and awareness-raising.
• Monitoring Dashboards: Tools for monitoring compliance activities and verifying the effectiveness of company policies.

Final considerations

365TRUST’s advice service on the implementation of Legislative Decree No 82 of 7 March 2005 – Digital Administration Code – is essential for public administrations and organisations wishing to comply with Italian regulations on the digitisation of administrative processes. Through targeted consultancy and the implementation of effective and secure digital solutions, organisations can improve the efficiency, transparency and accessibility of services, promoting a corporate culture oriented towards transparency and security.